Psychological safety has been identified as the topmost feature of a successful and innovative organization. At the same time, we need to learn from failure and prevent recurrence of mistakes. These two practices seem to contradict each other, but is there a way to achieve them both?

Introduction to Postmortem Culture

• Goal: System shouldn’t break in the same way again.
• Growth mindset.
• Learn from mistakes.
• Document everything for posterity!

What does a postmortem look like?

• Various sections.
• All sections for a reason.
• Best practices for each section.
• When does it make sense to write one?

Psychological safety & Blamelessness

• Postmortems, if not written well can be counterproductive to your culture.
• Why is blamelessness important? The most important?
• Leadership and promoting this culture.
• Celebrating failure!
• Going beyond technology.

Ok, I wrote one, what next?

• Going above and beyond just writing some documents.
• Making things run like a clockwork, while self sustaining!

Keynote Speaker

• I’m currently an Engineering Program Manager at Google. Graduated as an Electrical engineer, started as a test automation engineer, then software engineer and took on DevOps