How would you build a team from scratch? What techniques would you use? What metrics should you respond to?

In this talk you’ll see how we assembled a team, embedded agile values, a DevOps mindset and a clear purpose to create a squad with an infectious, high performing culture. We’ll demonstrate the coaching and visualisation techniques we used to reduce batch size and improve quality. You’ll see how to reveal ‘hidden’ product backlogs, make the invisible visible, and use domain driven design, theory of constraints and language to optimise team resilience.

With a background in software engineering, product development and service transformation, Tom likes to get under the bonnet of products and teams to understand what makes them tick and how they could